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Remote Healthcare Call Center Rep

Company: VirtualVocations
Location: Oklahoma City
Posted on: February 13, 2025

Job Description:

A company is looking for a Remote Healthcare Call Center Representative.



Key Responsibilities

Communicate prior authorization status to providers in accordance with Medicaid and Medicare regulations
Conduct outreach to providers for additional information to process coverage requests
Manage high call volume, processing a minimum of 150 calls daily while providing professional assistance


Required Qualifications

Minimum 2 years of experience in a high volume call center, preferably in healthcare or PBM/prior authorization
Familiarity with medical terminology and coding
Proficient computer skills in a Windows environment
Ability to work in a high-pressure, time-sensitive environment
Ability to interpret various work instructions and governmental regulations

Keywords: VirtualVocations, Oklahoma City , Remote Healthcare Call Center Rep, Healthcare , Oklahoma City, Oklahoma

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